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Interruption is the Enemy of Productivity

by Clint Watson on 9/18/2008 9:08:46 AM

Twitter's Famous "Fail Whale"
Twitter's Famous "Fail Whale"
I had intended to let the Twitter "issue" rest for now.  I've taken a bit of criticism for my position that Twitter is, for the most part, a waste of time for artists.

(In fact, in the interest of fairness, I've invited artist Lisa Call to write an article for the FineArtViews newsletter explaining how Twitter can be used successfully by an artist - hopefully that will be ready for publication in a week or so).

However, today I read a blog post by Kris Jordan who was reporting on the content of a speech given by Jason Fried, co-founder of 37 Signals. 

And one of Jason's main points got me to thinking again about artists and Twitter.  And that point is that interruption is the biggest enemy of productivity.

Jason and his company, 37 Signals, have created some of the web's most popular applications like Basecamp and Highrise.  Their website claims that they now serve over 1,000,000 Basecamp accounts.  Not too shabby for a company that has 12 people!

You may know my position that software developers and artists have a lot in common . . . especially regarding the creative side of our craft and the struggle to get into "the zone."  I'm not the only one who has this opinion.

The guys at 37 Signals are creative souls who have thought a lot about "getting into the zone", which, for a creative pursuit is another way of saying "being productive."  Remember, these guys have a company of 12 people that runs an application with over 1 million users - they know a thing or two about productivity.

Now consider what Jason Fried of 37 Signals wrote about productivity and interruptions:

The way I see it, interruption is being mistaken for collaboration. The are drastically different things. Interruption is productivity’s biggest enemy. It sounds counterintuitive to many, but we should be working harder on staying apart and less on getting in touch too much. A healthy dose of physical and virtual distance is a good thing. If we want to be highly productive we need more alone time.

Being productive isn’t something that just happens. You don’t just sit down and be productive. Real productivity takes time. It’s a process. You make your way into it. Sometimes it takes 15 minutes or a half hour or an hour or more to really get in that zone. And when you’re in that zone you are actually getting real work done. But once you get knocked out of that zone it takes a real toll on you. You go from highly productive to annoyed. And all these new methods of interruption, and the ability of anyone to find you any time, well, I think they’re just making it easier to indirectly annoy people. I don’t have research to back this up, it’s just a gut feeling.


Notice the part where he says, "we should be working harder on staying apart and less on getting in touch too much."

Now, lets return to the concept of Twitter.

Twitter asks you to update your profile answering the question, "What are you doing?"  Typical Twitter streams are updated with things like, "just fed the cat", "thinking about a turkey sandwich for lunch", "nice weather here today", etc, etc, etc.  I outlined my current position on Twitter recently as being a "spectacular way to avoid doing what really matters."    I mean, talk about interruptions being "mistaken for collaboration"!   Remember . . . Interruptions are the enemy of productivity.  And to be active on Twitter, you either have to stop and "be interrupted" to post your "Tweets", or, depending on how you use the service, other people's "Tweets" will interrupt you.

In fact, Bill Weaver wrote . . . in a piece defending Twitter the following:

 . . .Coupled with my Facebook toolbar for Firefox I now get regular little blurbs that pop up on the bottom of my screen whenever one of the people I am connected with has something to say. That very action has allowed me to get to know what used to be pretty close to complete strangers.  (emphasis added)

Having "regular little blurbs" pop up whenever "someone" I know has "something" to say?  No thanks.

I will concede that, for some types of work, for certain goals and in certain instances that level of "connectedness" may be appropriate . . . and indeed perhaps helpful.

But, for people engaged in primarily creative work (such as artists) it looks to me to be a huge drain on productivity and a great way to knock yourself out of "the zone." 

But what about using Twitter as a way to reach art buyers?  Do art buyers care what you are doing right now in this exact moment?  No.  They care about the quality of your artwork.  They care about your reputation as an artist.  Many of them even care about you as a person and want to see your career do well . . . . many will even want to help support your career, perhaps by referring their friends to you.  Perhaps by purchasing more art.  None of that means that they care that you're thinking about having a turkey sandwich for lunch.

Remember, Interruption is productivity's biggest enemy.

Sincerely,

Clint Watson
Software Craftsman and Art Fanatic

PS:  All this social media stuff is new and we're all still trying to figure out what's valuable and what's not.  This blog is a place for me to give my opinions but I respect those who disagree with me and I sincerely appreciate that we can all engage in an honest conversation . . . . that's what social media is all about, after all! 












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Topics: Creativity and Inspiration | Productivity 

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 9 Comments

Emma Brooks
via web
You are totally on the money with this one Clint.

For artists that need concentrated periods to create i.e. most artists, especially visual artists, the lack of interruption is more essential than the need to hear what other artists are up to, or to network with said artist.

Keep up the good posts.
Lisa Call
via web
1) Email can be just as disruptive as you are claiming twitter is. It's about being smart - duh - turn it off when it's time to be creative. Just like you have to turn off email.

This is not a valid argument for why twitter is useless - it's an argument for why anything that pops up reminders can be disruptive. Twitter can be strictly a pull based service (ie you have to go check it) if you so desire. So - tada - no interuptions - you check it when you schedule in "read twitter" - maybe right after "read email".

2) It is insulting to say artists are only tweeting comments like "I just ate a sandwich". There is significantly more content to many of the comments and I personally find the signal to noise ratio much higher on twitter than with blog.

In my opinion posting these kinds of misleading comments isn't really very helpful in terms of informing your readers as to what twitter is about and what it can be used for.
Marilyn Key
via web
Ditto Emma Brooks!!
Bill Weaver
via web
I am afraid I'm going to have to join in here!

I need also to make it clear that I am talking right now about working artists whose primary income comes from local, regional and national art fairs. Artists working in these venues have traditionally had to rely on random purchasing patterns supplemented by post card notifications.

First I would agree whole heartily that visual artists need concentrated time as a working clay artist and photographer I know it is important. However, we also need to remember that as much as we would like to think it so... we are not in the art business we are in the marketing business and art is our passion.

So... if we don't know our market and it's behaviors we cannot be successful and not being successful denies the world of our gift as artists. Which as far I am concerned is a VERY bad thing for us and for those who would have and use our art.

The world of marketing is changing very fast due primarily to a shift in consumer behavior a shift that applies across the board. If we as artists don't t pay attention to market changes which dictate the consumer buying cycle and patterns we again fail to be successful( success being defined as not starving AND having our work purchased and used). Advertising as we used to know it does not work particularly interruption advertising as in TV and print advertising is no better. Why? Because of all the noise competing for our attention. What does work is well thought out marketing that is preceded by well defined branding that recognizes the change in patterns.

Building a community and staying in touch with that community will go further than placing an add in a neighborhood paper. So given my original basis of talking about art fair artists, community building around their brand offers a better option than relying on random patterns to define their success.

As to Twitter and other Social Media...they are TOOLS and only tools that can help keep us in front of our following. By no means was I suggesting that we set in front of our computers waiting with baited breath for the next tweet!! What I am suggesting is that these tools can help and each artist needs to decide if they want to use them. Further more, these tools were not available as recent as 2 years ago so imagine a painter or for that matter myself as a photographer suddenly having a tool available that would make my job easier and me more successful.


So...Clint just to clarify I think you were slightly exaggerating when you stated that I was defending twitter...not sure how you get defending out of describing a tool.


I'd also like to point out that in the not to distant past we would not be able to have this kind of discussion. Oh, and I think a blog is considered social media.
Clint Watson
via web
Bill,

You've made a lot of good points here.

I am sorry if I mis-characterized your article. Your article was referenced as a defense of sorts in an article criticizing my position.

My main point was that Twitter doesn't really bring anything new or better to the artist.

Blog have existed for nearly 10 years and, of course, they are social media. And a far superior one in my opinion.

Email has existed for well over 10 years and is also a tried and true social media and good way to have a conversation.

So, I was, in a rather strong way, saying that we already have wonderful tools to connect and market, so why add another one that has such a high signal to noise ration? There just aren't enough hours in the day?

However, since the Twitterites have jumped all over me for my position, I have decided to give Twitter my all and see if I can make it work as a marketing tool and share my lessons with my artist clients.

My personal stream is at:
http://twitter.com/clintavo

My stream for art collectors looking for artists is at:
http://twitter.com/artcollector

And my stream for advice for artists is at:
http://twitter.com/fineartviews


via web
Interuptions:
The communication cancer: In this world of multi-tasking, what in the world is going on when people walk across the parking lot on a cell phone and do not even look both ways. Prime example of this drive to stay in touch with everyone. Dedicate One hour a day to communicate, market, etc. The rest should be spent on your dedication as an artist. For those with young families, leave the evening hours free. Then you have a complete wheel of life.

Remember, the needy people who have to communicate with you over trivia don't deserve your time or investment in their nonsense.

Are we as a society so insecure that quiet time is not needed. Hardly. The only business, political magazine I read is the economist. I don't read the opinion blather or watch it either. If you really have something to say as an artist, then protect yourself from outside influences that break your creative process.
C. Rusell Anderson
Mister Blank
via web
I think in a way you are missing the power of Twitter, and how it can be used. If you are simply going to use it as a social tool, and anser the question "What are you doing?", then yes, Twitter can be a waste of time. But this completely overlooks the other uses of Twitter.

1. As a newsfeed. With Twitter, you can follow publications and sections such as the NYT Arts section, or MOMA, and have a running newsfeed of new articles, press releases and stories brought to you in a single place and in a very compact format. One daily scan of your Twitter allows you to see if there are any pertinent stories from multiple sources in one small feed.

2. As a collaborative tool. On Twitter, you will find artists, photographers, writers, filmmakers and more, most willing to give advice or point someone in a direction. There is much collaboration and relationships developing outside of Twitter that began on Twitter, and developed in a faster, less time consuming fashion that other means.

Time for Twitter is networking time, not productivity time, or even marketing time. Marketing time is th time we set aside to sell and put ourselves in front of prospective clients and buyers. Twitter time falls into professional development and networking time, the time we need to set aside to build professional relationships and research new ideas.

If you have a problem with Twitter, take a serious look at your overall time management. Blaming Twitter would be akin to blaming any other tool that you didn't know how to effectively use.
Pat Aube Gray
via web
Just the very fact that I have been drawn into this discussion gives credence to Clint's views about Twitter. A while ago, I sat down at the computer to scan a resource photo to bring into my studio so that I could paint for the rest of the afternoon. Oh, what the heck, I thought, I'll just check my email first. Read the one from Clint about interruption causing lack of productivity and here I am, still interrupted and I haven't even scanned the photo yet.

I have drawn the line at Twitter. I haven't been there and I haven't done that. This isn't to say there's anything wrong with Twitter; I already blog, have and maintain two websites, send regular newsletters; I teach art classes and hold workshops; I have a gallery, custom frame shop and sell art supplies; I belong to too many art organizations; I write for several major art society newsletters and am the editor of one; I get too many emails and use Facebook, which I find far more social than meaningful to my art business. I repeat... I have drawn the line at Twitter.

The very last thing I ever have time for is painting! Something is very wrong with this picture as over eleven years ago I resigned from a very good-paying corporate position to go back to my art "full time." I am still trying to do that!

I could not agree more that interruption is productivity's biggest enemy. And now, weak-willed as I am, I will go scan that photo!

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